Returns must be made within 28 days of receiving your order. Returns will only be accepted if the item is not damaged, unopened and in the original condition with all the packaging and the cellophane wrap. Upon receipt of the returned goods we will give you a full refund of the amount paid minus the original delivery charge. Unless the goods are faulty or incorrect, you will be responsible for the return delivery cost and ensuring that the goods arrive in perfect condition. If you have made an incorrect order or wish to cancel the order try contacting us before the order is shipped in order to do this. Otherwise wait for the item to be delivered and ship it back to us.